Block Management

Our comprehensive Block Management service is responsive, transparent, and tailored to each stakeholder’s needs. Our modern, solution-based approach ensures smooth day-to-day operations, from maintenance coordination and service charge oversight to resident communication and compliance.

View of residential buildings in London, showcasing property management opportunities for short and long-term lets. MX Lettings Property Managers London

Creating Collective

We believe thriving communities are built on effective, collaborative management. Our block management service brings stakeholders together with clear communication, shared oversight, and proactive problem-solving. With genuine accountability and real support, you can finally say goodbye to shoddy repairs, slow responses, and opaque fees.

Want to find out more?

Call us on +44 (0) 20 7205 5995 or via the form below.

Property
Services

We keep your building safe, functional, and well-maintained with proactive upkeep, vetted contractors, and efficient handling of routine, reactive, and major works. A dedicated emergency line ensures urgent issues are dealt with quickly.

Financial
Management

We manage service charge budgets, forecasts, and reserve funds with full transparency. Stakeholders receive clear reporting, invoice visibility, and accurate reconciliations. All client money is fully protected under CMP for complete peace of mind.

Compliance
& Risk

We oversee compliance across fire safety, asbestos, Legionella, and general health and safety. We also manage insurance and leasehold requirements. Our expert, proactive approach reduces risk and protects the building’s long-term integrity.

Stakeholder
Support

We provide responsive support to leaseholders and residents, delivering clear communication on works and finances. From enquiries to disputes and arrears, we handle issues professionally to build trust and foster a positive, well-connected community.

What’s Included

Coordination of routine, reactive, and preventative maintenance

24/7 emergency line for urgent repairs and incidents

Contractor vetting, instruction and supervision

Planned preventative maintenance (PPM) scheduling

Major works and refurbishment project management

Section 20 consultation and tendering

Cleaning, landscaping and communal area upkeep

Lift, fire and security system maintenance coordination

Regular site inspections and condition reporting

Lift, fire and security system maintenance coordination

Preparation of annual service charge budgets and forecasts

Reserve (sinking) fund planning and lifecycle cost management

Collection of service charges and ground rent

Expenditure control, invoice processing, and approvals

Full visibility of quotes, invoices, and reconciliations

Detailed financial reporting to freeholders and leaseholder

Client Money Protection (CPM) coverage for all funds

Annual accounting and audit coordination

Oversight of fire safety, asbestos, and Legionella inspections

Healthy & safety risk assessments and monitoring

Insurance arrangement, renewal, and claims handling

Regulatory compliance with rapidly evolving legislation

Ensuring leasehold and statutory obligations are met

Building safety documentation and record-keeping

Periodic compliance audits and review

Dedicated phone and email support for residents and leaseholder

Transparent communication on works, budget, and updates

Dispute resolution and arrears management

Organising and attending AGMs, EGMs, and residents’ meetings

Correspondence and consultation with freeholders and directors

Handling of complaints, feedback and service requests

Online portal for easy access to reporting and updates

Long-term maintenance and investment planning

Lifecycle cost analysis and forward planning of major works

Energy efficiency and sustainability initiatives

Building improvement and refurbishment planning

Procurement and contractor performance review

Repositioning and asset enhancement strategie

Project management for capital works and upgrades

Transparent Pricing

Transparency defines the way we work. Our fees are clear, straightforward, and fair, with third-party services charged at-cost wherever possible. You’ll always know exactly what you’re paying for, with no hidden markups or unexpected costs. Every pound is invested directly into the professional care and effective management of your block.